FREQUENTLY ASKED QUESTION
Currently, we accept payments via PayPal, Visa/Master Cards.
We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit/debit card details. Information passed between your computer and our website is completely encrypted.
We process your order as soon as we receive it which means once your order has been placed, you will be unable to cancel it.
Immediately email us or send us a message with your order/Voucher No#, name and product of item. To return an item please follow the steps stated in section Return and Refund, and we’ll do our best to resolve this issue for you.
- After repacking the item in its original packing or you can use secure waterproof packing with labels and tags still attached.
- Send it back to us using secure (registered) courier service on the address mention in our contact us
- Keep your receipt of postage safe as you will need this as your proof of return.